A series of digital technologies help Singapore recover the tourism industry

 A series of digital technologies help Singapore recover the tourism industry

The Singapore government as well as the Singapore Tourism Board (STB) have applied many forms of technology and digital to partly help the tourism industry adapt to the COVID-19 epidemic situation, and offer future solutions. for the conference tourism industry (MICE).

Digitalization is applied to revive the tourism industry

At a time when the pandemic is having a huge impact on the economy, Singapore aims to reshape the future of tourism, by applying digital technology to contribute to recovery and development. key economic sector of the country.

One of the typical examples is the hybrid event model (in-person and online combined events), which expands measures to increase capacity and adaptability for MICE businesses (Meetings, Incentives, Conventions and Exhibitions). – form of tourism combining meetings, rewards, exhibitions, seminars).

Specifically, the Singapore government and STB have organized a series of successful events, such as the Online Franchise and Licensing (FLA) event, or the TravelRevive Travel Expo attracting participants. by delegates from all over the world.

To support hybrid events, Singapore has retrofitted with high-quality live broadcast and hologram setup technologies to broadcast the event more vividly. These technologies have been successfully applied at the studio of the Sands Expo Convention and Exhibition Center of Marina Bay Sands (MBS) - one of the major award-winning event venues in Singapore.

The studio at MBS is designed with a maximum capacity of 50 spectators participating at the same time with a series of equipment to create a hologram, which can project the image of the speaker from afar onto the main stage through the three-dimensional space. dimensions and movements in real time.

Contactless Technology

Many modern digital technologies were applied at the TravelRevive event to support the contactless registration process, typically the automatic check-in kiosks integrated with QR code scanning technology, helping delegates to register Sign and download event related documents.

At Changi Airport, Singapore Changi Airport Group also improved an automatic cleaning robot equipped with a disinfectant spray device on carpets and floors. Along with that, ultraviolet (UV-C) LED light technology has also been used to disinfect handrails on escalators for guests to enhance the contactless experience at the airport.

Changi Airport is also equipped with an automatic cleaning robot with a disinfectant spray device on carpets and floors at the airport (Source: Changi Airport Group).

In addition, at Changi Airport, more than 160 automated check-in counters at Terminals 1 and 3 will be gradually upgraded with contactless touch screens and infrared sensors to track finger movements. This makes it possible for visitors to perform operations without touching the screen directly with their fingers, and even, to increase protection, the screens of these counters are also sprayed with a disinfectant coating to help reduce risk of spreading the virus.

Fast tracing with TraceTogether and SafeEntry apps

In addition to the above technologies, Gov Tech and the Ministry of Health also released the TraceTogether mobile application for contact tracing, in order to reduce the spread of COVID-19.

It is known that all visitors, including guests attending the MICE event, will be required to download the TraceTogether application and keep it for 14 days after leaving Singapore.